Restaurant Shift Leader – Open/Close & Service Excellence

Wendy's Company; Georgetown Charter Township (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Wendy's Company is seeking a Shift Manager to lead daily restaurant operations, ensuring quality service and adherence to food safety standards. The role involves opening/closing duties, staff supervision, and collaboration with the management team.

The ideal candidate will have strong multitasking and customer service skills, be at least 18 years old, and able to work in a fast-paced environment. This is a full-time, on-site position requiring shift coverage.

Qualifications

• High School Diploma, GED or equivalent preferred.
• Must be at least 18 years of age.
• Certification for Open/Close Shift Manager preferred.

Responsibilities

• Train and reinforce food safety procedures for crew members.
• Act as Cash Manager, including setting up cash registers at open and verifying cash at close.
• Perform walk-throughs to ensure restaurant is ready to open/close or rush-ready.
• Supervise crew members and Team Trainers to maximize retention.
• Coordinate and delegate execution of operations tasks to meet policies and delight customers.
• Ensure quality, production and service standards, and a safe, efficient environment.
• Onboard new hires in Workday.

Skills

Cash handling

Multi-tasking

Team leadership

Communication

Customer service

Education

High School Diploma or GED

Job description

Wendy's Company is seeking a Shift Manager to lead daily restaurant operations, ensuring quality service and adherence to food safety standards. The role involves opening/closing duties, staff supervision, and collaboration with the management team.

The ideal candidate will have strong multitasking and customer service skills, be at least 18 years old, and able to work in a fast-paced environment. This is a full-time, on-site position requiring shift coverage.