Night Member Concierge — Free Gym Membership + Growth

Planet Fitness - PF Baseline Fitness; Cedar Falls (IA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Cedar Falls, IA is seeking a Customer Service Representative to drive new member sales and deliver outstanding customer service. You will greet potential members, manage front desk tasks, assist with tours and sign-ups, and keep member information up to date.

The role emphasizes friendly communication, problem solving, and maintaining a welcoming club environment. This position offers opportunities for growth and a positive team atmosphere, with

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members, providing a great customer experience.
• Handle front desk tasks: answer phones, take info calls and tours, assist with member sign-ups, cancellations, BCM amenity usage, and update member information.
• Resolve member services questions and forward to Club Manager/Team Lead when needed.
• Maintain neatness and cleanliness of the club.

Skills

Customer service

Honesty

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in Cedar Falls, IA is seeking a Customer Service Representative to drive new member sales and deliver outstanding customer service. You will greet potential members, manage front desk tasks, assist with tours and sign-ups, and keep member information up to date.

The role emphasizes friendly communication, problem solving, and maintaining a welcoming club environment. This position offers opportunities for growth and a positive team atmosphere, with