Member Services Concierge

Planet Fitness - PF Baseline Fitness; Coralville (IA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Employee Appreciation Program

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Coralville is looking for a Customer Service Representative to enhance the member experience. This role involves engaging with members, handling front desk operations, and addressing customer inquiries with the highest level of service.

The ideal candidate will possess strong communication skills, work ethic, and a commitment to excellent customer service. Additional benefits include health insurance, free membership, and advancement opportunities.

Qualifications

• Strong customer service skills and good work ethic required.
• Basic computer proficiency is necessary.
• Ability to lift up to 50 lbs. occasionally.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks including answering calls and assisting members.
• Facilitate member services issues and maintain cleanliness of the club.

Skills

Customer Service

Problem Solving

Communication

Listening

Computer Proficiency

Job description

Planet Fitness - PF Baseline Fitness in Coralville is looking for a Customer Service Representative to enhance the member experience. This role involves engaging with members, handling front desk operations, and addressing customer inquiries with the highest level of service.

The ideal candidate will possess strong communication skills, work ethic, and a commitment to excellent customer service. Additional benefits include health insurance, free membership, and advancement opportunities.