Member Services Specialist – Front Desk & Sales | Free Membership

Planet Fitness - PF Baseline Fitness; West Des Moines (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in West Des Moines is seeking a Customer Service Representative to welcome members, drive new member sign-ups, and create a positive club experience through friendly, helpful service.

You will greet guests, answer phones, assist with tours, process sign-ups and cancellations, and support team members while maintaining a clean, welcoming environment. This position offers a flexible status (Full Time/Part Time) and growth opportunities.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks: answer phones, take info calls and tours, assist in member sign-ups, cancellations, BCM amenity usage, and updating member information.
• Facilitate member services issues and questions; forward to Club Manager/Team as needed.
• Help maintain the neatness and cleanliness of the club.

Skills

Honesty

Customer service

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness in West Des Moines is seeking a Customer Service Representative to welcome members, drive new member sign-ups, and create a positive club experience through friendly, helpful service.

You will greet guests, answer phones, assist with tours, process sign-ups and cancellations, and support team members while maintaining a clean, welcoming environment. This position offers a flexible status (Full Time/Part Time) and growth opportunities.