Night Logistics Dispatcher & Operations Coordinator

NFI; Winchester (VA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Plan

Paid Time Off

Paid Parental Leave

Job summary

NFI is seeking a Logistics Coordinator for the Dedicated Fleet operation on 3rd shift in Winchester, VA. The role focuses on directing operations, coordinating with drivers, and supporting the Project Manager where needed.

You will handle load planning, dispatch, maintenance scheduling, and data entry in TMW, while collaborating with the invoicing team to ensure timely customer billing, and contributing to safety and compliance initiatives.

Qualifications

• Minimum 2-3 years experience in logistics and/or transportation.
• Excellent customer service, problem solving, communication and decision making skills.
• Excellent oral and written communication skills.
• Ability to work efficiently and multitask.
• Ability and availability to work extended hours if necessary.

Responsibilities

• Maintains positive and encouraging working relations with all drivers
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources
• Coordinates daily data entry into NFI’s proprietary order-management-system, TMW
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices
• Ensures accurate and timely completion of daily and weekly tasks
• Provides weekly KPI/performance data reports to both internal and external parties
• Coordinates daily on scheduling truck and trailer maintenance
• Works with safety department on DriveCam, driver compliance and HOS issues
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies
• Assists and provides coverage throughout departments during vacations, holidays if necessary
• Manages and maintains driver payroll
• Audits and approves driver expense reports
• Provides assistance to Project Manager wherever needed

Skills

Customer service

Communication

Multitasking

Problem solving

Decision making

Tools

MS Office

TMW

Job description

NFI is seeking a Logistics Coordinator for the Dedicated Fleet operation on 3rd shift in Winchester, VA. The role focuses on directing operations, coordinating with drivers, and supporting the Project Manager where needed.

You will handle load planning, dispatch, maintenance scheduling, and data entry in TMW, while collaborating with the invoicing team to ensure timely customer billing, and contributing to safety and compliance initiatives.