Logistics Dispatcher & Operations Coordinator

NFI Industries; Williamsburg (VA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Prescription Drug Coverage

401k Plan

Wellness Program

Life Insurance

Paid Time Off

Paid Parental Leave

Job summary

NFI Industries is seeking a Logistics Coordinator to guide the Dedicated Fleet operation and assist the Project Manager across departments. You will coordinate drivers, scheduling, dispatch, and invoicing while maintaining strong driver relations in a fast-paced environment.

Position requires 2–3 years in logistics/transportation, proficiency with MS Office and TMW, and the ability to multitask and work extended hours.

Qualifications

• 2–3 years experience in logistics/transportation.
• MS Office and TMW experience strongly desired.
• Excellent customer service, problem solving, communication and decision making skills.
• Excellent oral and written communication skills.
• Ability to work efficiently and multitask.
• Availability to work extended hours if necessary.

Responsibilities

• Maintains positive and encouraging working relations with all drivers.
• Communicates service issues to internal and external stakeholders.
• Performs load planning, driver scheduling and dispatch using Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into the order-management system (TMW).
• Coordinates with home-office invoicing to ensure timely weekly customer invoices.
• Ensures timely completion of daily and weekly tasks and data reports.
• Provides weekly KPI/performance data reports to internal and external parties.
• Coordinates daily scheduling of truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues.
• Assists and supports Project Manager with Safety, Security and Labor policies.
• Provides coverage across departments during vacations/holidays as needed.
• Manages and maintains driver payroll and audits expense reports.

Skills

Logistics experience

MS Office

TMW

Customer service

Communication skills

Multitasking

Extended hours

Tools

TMW software

Job description

NFI Industries is seeking a Logistics Coordinator to guide the Dedicated Fleet operation and assist the Project Manager across departments. You will coordinate drivers, scheduling, dispatch, and invoicing while maintaining strong driver relations in a fast-paced environment.

Position requires 2–3 years in logistics/transportation, proficiency with MS Office and TMW, and the ability to multitask and work extended hours.