Night Guest Services Rep - Flexible Hours & Growth

Tricoci University; Chicago (IL); Sur place; USD 21 000 - 23 000; Temps partiel

Avantages offerts par ce poste

PTO

401K

CEU Classes

Complimentary Clinic Services

Product Discounts

Career Advancement

Dynamic Work Environment

Résumé du poste

Tricoci University of Beauty Culture is seeking a Night Guest Service Representative to join our team and support evening campus operations. You will greet guests and students, answer questions about programs, and help keep the campus running smoothly after hours.

This role emphasizes friendliness, strong communication, and attention to detail, with nights and some weekend hours required. Experience in customer service and basic office software is preferred, and benefits include PTO, a 401K, and

Qualifications

• High school diploma or equivalent; additional training in hospitality or customer service preferred.
• Experience in customer service or guest relations is desired.
• Strong communication skills and ability to engage with a diverse audience.
• Excellent organizational and multitasking skills.
• Proficient in Microsoft Office; familiarity with CRM tools is a plus.
• Positive attitude and commitment to excellent service.
• Availability to work night shifts, including evenings and weekends as required.

Responsabilités

• Greet and assist guests and students in a courteous, professional manner during night shifts.
• Field incoming phone calls and respond to inquiries about our programs and services.
• Schedule and confirm appointments efficiently.
• Maintain accurate records of guest interactions and appointments.
• Promptly address guest concerns to ensure satisfaction.
• Collaborate with team members to maintain smooth evening operations.
• Complete administrative duties as assigned to support the guest experience.

Connaissances

Customer service

communication

organization

multitasking

phone etiquette

team collaboration

Formation

High school diploma or equivalent

Outils

Microsoft Office

CRM tools

Description du poste

Tricoci University of Beauty Culture is seeking a Night Guest Service Representative to join our team and support evening campus operations. You will greet guests and students, answer questions about programs, and help keep the campus running smoothly after hours.

This role emphasizes friendliness, strong communication, and attention to detail, with nights and some weekend hours required. Experience in customer service and basic office software is preferred, and benefits include PTO, a 401K, and