Evening Guest Services Specialist

Tricoci University of Beauty Culture; Libertyville (IL); Hybrid; USD 20,664 - 22,317; Part time

Benefits offered by this job

Generous Paid Time Off

401K Plan

Complimentary Services at our Student Clinic

Product Discounts

Opportunities for Career Advancement

Job summary

Tricoci University of Beauty Culture is looking for a Night Shift Guest Service Representative in Libertyville, Illinois. This role involves providing exceptional customer service during evening hours, assisting guests and students, managing appointments, and resolving concerns. Candidates should have a high school diploma, customer service experience, and availability for night shifts, including weekends. Employees enjoy generous paid time off, 401K plans, and professional growth opportunities along with employee discounts on beauty services.

Qualifications

• Experience in customer service or guest relations preferred, especially in evening or flexible shifts.
• Availability to work night shifts including evenings and weekends as required.
• Proficiency with Microsoft Office and familiarity with CRM systems is advantageous.

Responsibilities

• Greet and assist guests and students professionally and warmly during night hours.
• Handle incoming calls and inquiries related to our programs, services, and appointments.
• Schedule, confirm, and manage appointments for evening beauty services and consultations.

Skills

Customer service experience

Strong communication skills

Organizational abilities

Positive attitude

Ability to work independently

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Tricoci University of Beauty Culture is looking for a Night Shift Guest Service Representative in Libertyville, Illinois. This role involves providing exceptional customer service during evening hours, assisting guests and students, managing appointments, and resolving concerns. Candidates should have a high school diploma, customer service experience, and availability for night shifts, including weekends. Employees enjoy generous paid time off, 401K plans, and professional growth opportunities along with employee discounts on beauty services.