Night Guest Services Concierge

Travel + Leisure Co.; Eden (UT); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in Utah to warmly welcome guests, assist with registrations, and provide information about the resort and local attractions. You will handle cash and card transactions, issue keys, and help guests with reservations and rate quotes.

Join our team to support memorable vacations, balance cash, and deliver excellent service from registration to checkout in a fast-paced environment.

Qualifications

• Excellent communication and customer service mindset.
• Ability to handle cash and card transactions accurately.
• Ability to multitask in a fast-paced hospitality environment.

Responsibilities

• Register guests and issue keys, provide resort and area information.
• Process cash and credit card transactions per procedures.
• Balance cash receipts and money handling tasks.
• Complete check-out procedures and verify charges in guest folios.
• Reserve and confirm reservations for individuals or groups.
• Provide guests with room rate quotes.
• Respond promptly to guest inquiries and concerns.

Skills

Customer service

Cash handling

Multitasking

Communication skills

English proficiency

Tools

POS system

Reservation software

Microsoft Office

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in Utah to warmly welcome guests, assist with registrations, and provide information about the resort and local attractions. You will handle cash and card transactions, issue keys, and help guests with reservations and rate quotes.

Join our team to support memorable vacations, balance cash, and deliver excellent service from registration to checkout in a fast-paced environment.