Evening Resort Guest Services Concierge

Travel + Leisure Co.; Park City (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability insurance

Paid time off (where applicable)

401k with employer match

Identity theft protection

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registration, and guide them through checkout at our resort property in Park City. You’ll handle reservations, provide room rate quotes, and answer questions to ensure memorable vacations.

The role emphasizes friendly hospitality, accurate cash handling, and exceptional guest service in a fast-paced, evening-shift environment. Join a reputable leader in travel experiences and grow with our team.

Qualifications

• Must present a professional appearance and positive attitude.
• Excellent verbal and written English communication.
• Ability to solve problems with minimal supervision.
• Basic math skills and cash handling knowledge.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Proficient with basic computer and office tasks.

Responsibilities

• Greet guests warmly from registration to checkout.
• Guide guests through the registration process and provide area information.
• Process cash and credit transactions following procedures.
• Balance cash receipts and perform bucket checks.
• Complete checkout procedures and verify guest folios.
• Reserve and confirm reservations for individuals or groups.
• Provide guests with room rate quotes and respond to inquiries.

Skills

Professional appearance

Excellent communication

Problem solving

Basic math

Multitasking

Attention to detail

Basic computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registration, and guide them through checkout at our resort property in Park City. You’ll handle reservations, provide room rate quotes, and answer questions to ensure memorable vacations.

The role emphasizes friendly hospitality, accurate cash handling, and exceptional guest service in a fast-paced, evening-shift environment. Join a reputable leader in travel experiences and grow with our team.