Guest Experience Concierge — Resort Hospitality

Travel Leisure Resort Development Inc; Park City (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

Paid Time Off

Volunteer days

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. in Park City, UT is seeking a Guest Services Associate to warmly welcome guests from registration to checkout, quote room rates, and assist with reservations. You will help create memorable vacations with attentive service.

Candidates should communicate clearly in English, handle cash and card transactions, and multitask in a fast-paced environment while maintaining accuracy and a friendly, professional appearance.

Qualifications

• Excellent communication and customer service skills.
• Ability to read, write and understand English.
• Basic math and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organization.
• Basic computer and office skills.

Responsibilities

• Greet guests and provide a friendly welcome.
• Assist with registrations, room rate quotes, and reservations.
• Process cash and card transactions following procedures.
• Balance cash and perform required checks.
• Complete checkout procedures and verify charges.
• Respond to guest inquiries and concerns promptly.
• Provide information about resort and local attractions.

Skills

Communication skills

Customer service

Cash handling

Multitasking

Attention to detail

English literacy

Problem solving

Basic computer skills

Job description

Travel + Leisure Co. in Park City, UT is seeking a Guest Services Associate to warmly welcome guests from registration to checkout, quote room rates, and assist with reservations. You will help create memorable vacations with attentive service.

Candidates should communicate clearly in English, handle cash and card transactions, and multitask in a fast-paced environment while maintaining accuracy and a friendly, professional appearance.