Resort Guest Concierge

Travel + Leisure Co.; Park City (UT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

401k with employer match

Paid time off (PTO)

Wellness program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in Park City, UT. You will warmly welcome guests, assist with registration, provide resort information, and help with reservations while delivering high-quality guest service.

Responsibilities include handling cash/credit transactions, issuing keys, and answering inquiries to ensure memorable stays. Join a team that values hospitality and community engagement.

Qualifications

• Excellent communication skills in English (reading, writing, speaking).
• Ability to solve problems with minimal supervision.
• Basic math and cash handling knowledge.
• Professional appearance and positive attitude.

Responsibilities

• Greet guests warmly and guide them from registration to checkout.
• Issue unit keys and share resort and area information.
• Process cash and card transactions following procedures.
• Balance cash receipts and perform bucket checks.
• Complete checkout procedures and verify guest charges.
• Reserve and confirm reservations for individuals or groups.
• Provide guests with room rate quotes and respond to inquiries.

Skills

Customer service

Cash handling

Multitasking

Communication

Attention to detail

Basic computer skills

Tools

Point of Sale (POS) system

Office software

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in Park City, UT. You will warmly welcome guests, assist with registration, provide resort information, and help with reservations while delivering high-quality guest service.

Responsibilities include handling cash/credit transactions, issuing keys, and answering inquiries to ensure memorable stays. Join a team that values hospitality and community engagement.