Night Front Desk & Membership Specialist

Planet Fitness; Westminster (CO); On-site; USD 21,000 - 23,000; Full time

Job summary

Planet Fitness in Westminster, CO is seeking a Front Desk Associate for flexible full-time/part-time hours. The role focuses on welcoming guests, onboarding new members, and ensuring a positive member experience during the night shift.

You will greet members, handle check-ins and tours, assist with account changes, and reference club leadership for issues, while keeping the club clean and organized.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Able to greet and assist members effectively.

Responsibilities

• Greet and assist potential members, delivering a great customer experience.
• Handle front desk tasks, signups, and club tours.
• Resolve member questions and escalate to the club manager as needed.
• Maintain neat and clean club environment.

Skills

Customer service

Listening

Problem solving

Diplomacy

Job description

Planet Fitness in Westminster, CO is seeking a Front Desk Associate for flexible full-time/part-time hours. The role focuses on welcoming guests, onboarding new members, and ensuring a positive member experience during the night shift.

You will greet members, handle check-ins and tours, assist with account changes, and reference club leadership for issues, while keeping the club clean and organized.