Night Front Desk & Membership Specialist

Baseline Fitness; Saint Cloud (MN); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness in Saint Cloud, MN is seeking a Customer Service Representative to greet members and guests, drive new member sign-ups, and deliver a superior front-desk experience.

You will handle calls, tours, check-ins, account updates, and assist the Club Manager in resolving member questions while keeping the club clean and welcoming.

This hourly role pays $13.25 and offers opportunities within a fast-growing fitness brand.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Answer phone calls politely and assist with questions; take info calls and tours.
• Assist in member check-ins, sign-ups, cancellations, amenity usage, and updating member accounts.
• Facilitate member services issues and forward to Club Manager as needed.
• Help maintain the neatness and cleanliness of the club.

Skills

Honesty

Strong customer service

Basic computer proficiency

Job description

Planet Fitness in Saint Cloud, MN is seeking a Customer Service Representative to greet members and guests, drive new member sign-ups, and deliver a superior front-desk experience.

You will handle calls, tours, check-ins, account updates, and assist the Club Manager in resolving member questions while keeping the club clean and welcoming.

This hourly role pays $13.25 and offers opportunities within a fast-growing fitness brand.