Night Front Desk & Member Services Specialist

Planet Fitness; Eagan (MN); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one other

Résumé du poste

Planet Fitness in Eagan, MN is seeking a Customer Service Representative to enhance the member experience through superior service and proactive member relations.

The role involves greeting prospective members, handling front desk tasks, answer calls, tours, and assisting with sign-ups, cancellations, and account updates while supporting the Club Manager and team to maintain a welcoming, clean club environment.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsabilités

• Greet and meet potential members, providing a great customer experience.
• Answering phone calls politely and friendly to assist questions or concerns.
• Take info calls and tours.
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member accounts.

Connaissances

Customer service

Communication

Basic computer skills

Description du poste

Planet Fitness in Eagan, MN is seeking a Customer Service Representative to enhance the member experience through superior service and proactive member relations.

The role involves greeting prospective members, handling front desk tasks, answer calls, tours, and assisting with sign-ups, cancellations, and account updates while supporting the Club Manager and team to maintain a welcoming, clean club environment.