Night Front Desk & New Member Specialist

Planet Fitness; Saint Paul (MN); On-site; USD 20,000 - 28,000; Full time

Job summary

Planet Fitness in Saint Paul, MN is seeking a customer service focused Front Desk Associate for the Sunray SR location. The role involves greeting members, signing up new members, checking members in, giving tours, and handling account changes.

The position supports night shifts with flexible full-time/part-time options. Candidates should have strong customer service and basic computer skills to ensure a welcoming, efficient gym experience.

Qualifications

• Strong customer service skills.
• Active listening and empathy to solve issues.
• Ability to reason through problems and propose solutions.
• Tactful communication and professionalism in all interactions.

Responsibilities

• Greet and meet potential members, delivering a positive experience.
• Handle front desk tasks, signups, member check-ins, and tours.
• Address member questions and escalate to management as needed.
• Maintain cleanliness and organization of the club environment.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Job description

Planet Fitness in Saint Paul, MN is seeking a customer service focused Front Desk Associate for the Sunray SR location. The role involves greeting members, signing up new members, checking members in, giving tours, and handling account changes.

The position supports night shifts with flexible full-time/part-time options. Candidates should have strong customer service and basic computer skills to ensure a welcoming, efficient gym experience.