Morning Member Services & Front Desk Specialist

ComForCare Home Care (Raleigh, NC); Saint Paul (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness in Saint Paul, MN is seeking a Morning Customer Service Representative to deliver top-tier member experiences. You will greet potential members, assist with tours, and guide sign-ups, cancellations, and account updates while maintaining a clean, welcoming club environment.

This role emphasizes front-desk duties, strong communication, and the ability to resolve member questions with professionalism and care.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks.
• Answering phone calls in a polite and friendly manner to assist with questions or concerns.
• Taking info calls and tours.
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer service

Honesty

Basic computer proficiency

Job description

Planet Fitness in Saint Paul, MN is seeking a Morning Customer Service Representative to deliver top-tier member experiences. You will greet potential members, assist with tours, and guide sign-ups, cancellations, and account updates while maintaining a clean, welcoming club environment.

This role emphasizes front-desk duties, strong communication, and the ability to resolve member questions with professionalism and care.