Night Front Desk & Member Sales Concierge

Planet Fitness; Mounds View (MN); On-site; USD 20,000 - 22,000; Full time

Job summary

Planet Fitness in Mounds View, MN is seeking a front desk associate to greet members, process signups, and help create a positive member experience.

The role includes checking members in, giving tours, handling account changes, and directing questions to Club Manager, while ensuring the club remains clean and welcoming. Night shift with flexible full-time/part-time hours.

This position emphasizes customer service, listening, problem solving, and diplomacy to resolve member requests efficiently.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Ability to stand/walk for most of the shift.

Responsibilities

• Greet/meet potential members and provide a great customer experience.
• Handle front desk tasks, info calls, member check-ins, signups, and tours; manage account changes.
• Facilitate member services issues and forward to Club Manager/Assistant Manager as needed.
• Maintain the club’s neatness and cleanliness.

Skills

Customer service

Listening

Problem solving

Diplomacy

Communication

Job description

Planet Fitness in Mounds View, MN is seeking a front desk associate to greet members, process signups, and help create a positive member experience.

The role includes checking members in, giving tours, handling account changes, and directing questions to Club Manager, while ensuring the club remains clean and welcoming. Night shift with flexible full-time/part-time hours.

This position emphasizes customer service, listening, problem solving, and diplomacy to resolve member requests efficiently.