Night Front Desk & Membership Specialist

Baseline Fitness; Fargo (ND); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness Baseline Fitness in Fargo, ND seeks a Customer Service Representative to drive new member sales and deliver a superior member experience through friendly, efficient service.

Responsibilities include greeting potential members, handling front desk tasks (calls, tours, sign-ups, cancellations, account updates), resolving member service issues with guidance from managers, and keeping the club clean and welcoming.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members with a positive experience.
• Handle front desk tasks: answer calls, provide information, take tours, assist with sign-ups and updates.
• Facilitate member service issues and forward to supervisor when needed.
• Maintain a neat, clean club environment.

Skills

Customer service

Front desk

Communication

Job description

Planet Fitness Baseline Fitness in Fargo, ND seeks a Customer Service Representative to drive new member sales and deliver a superior member experience through friendly, efficient service.

Responsibilities include greeting potential members, handling front desk tasks (calls, tours, sign-ups, cancellations, account updates), resolving member service issues with guidance from managers, and keeping the club clean and welcoming.