Overnight Front Desk & Member Support

ComForCare Home Care (Raleigh, NC); Fargo (ND); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Health insurance

Advancement opportunities

Training & development

Vision insurance

Wellness resources

Job summary

Planet Fitness - PF Baseline Fitness in Fargo, ND seeks a Customer Service Representative to greet members, answer questions, and deliver a superior member experience at the front desk.

You will handle phone and in-person inquiries, assist with member sign-ups, cancellations, and amenity usage, and coordinate with the Club Manager as needed.

Ideal candidates show honesty, strong customer service, and basic computer skills, with a flexible schedule and a commitment to teamwork.

Qualifications

• Honesty and good work ethic are required.
• Strong customer service skills are essential.
• Basic computer proficiency is expected.

Responsibilities

• Greet and assist potential members, delivering a great customer experience.
• Answer phone calls politely to assist questions or concerns.
• Schedule information calls and tours.
• Assist with member check-ins, sign-ups, cancellations, amenity usage, and updating accounts.
• Forward service issues to the Club Manager or supervisor as needed.
• Maintain cleanliness of the club.

Skills

Honesty and good work ethic

Strong customer service skills

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in Fargo, ND seeks a Customer Service Representative to greet members, answer questions, and deliver a superior member experience at the front desk.

You will handle phone and in-person inquiries, assist with member sign-ups, cancellations, and amenity usage, and coordinate with the Club Manager as needed.

Ideal candidates show honesty, strong customer service, and basic computer skills, with a flexible schedule and a commitment to teamwork.