Night Front Desk & Member Services Advocate

ComForCare Home Care (Raleigh, NC); Thibodaux (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Scholarship program

Employee appreciation

Free membership

Support team

Health insurance

Dental insurance

Vision insurance

Critical illness

Short-term disability

Accident insurance

Voluntary life

Pet insurance

HSA

Advancement opportunities

Job summary

Planet Fitness Baseline Fitness in Thibodaux, LA is seeking a Customer Service Representative to drive new member sales and deliver a superior experience to members, guests, and prospective members.

As the front desk ambassador, you will greet guests, answer calls, schedule tours, assist with sign-ups and cancellations, and maintain a welcoming, clean club. This role reports to the Club Manager and may be full or part-time and non-exempt.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members to provide a great experience.
• Answer phone calls politely and assist questions or concerns.
• Take info calls and tours and assist in member sign-ups and cancellations.
• Assist in updating member account information and BCM amenity usage.
• Help maintain neatness and cleanliness of the club.

Skills

Customer service

Phone etiquette

Basic computer skills

Job description

Planet Fitness Baseline Fitness in Thibodaux, LA is seeking a Customer Service Representative to drive new member sales and deliver a superior experience to members, guests, and prospective members.

As the front desk ambassador, you will greet guests, answer calls, schedule tours, assist with sign-ups and cancellations, and maintain a welcoming, clean club. This role reports to the Club Manager and may be full or part-time and non-exempt.