New Member Sales & Front Desk Associate

Planet Fitness - Baseline Fitness; Thibodaux (LA); On-site; USD 17,000 - 21,000; Full time

Job summary

Planet Fitness - Baseline Fitness in Thibodaux, LA is hiring a Front Desk Associate to drive new member sign-ups and ensure a positive experience. You will greet guests, sign up new members, conduct tours, answer questions, and help with account changes.

This role requires strong customer service and the ability to stay organized in a fast-paced environment. Shifts include four 8-hour shifts with daily responsibilities, maintenance of club cleanliness, and ongoing training.

Qualifications

• Strong customer service skills and a friendly approach.
• Basic computer proficiency for sign-ups and check-ins.
• Ability to lift up to 50 lbs and be on your feet for long periods.
• Excellent verbal communication and active listening.

Responsibilities

• Greet and assist potential members, delivering a positive customer experience.
• Manage front desk tasks, information calls, member check-ins, and sign-ups.
• Provide tours and assist with member account changes as needed.
• Escalate member services issues to the Club Manager/Assistant Manager.
• Maintain the cleanliness and neatness of the club.

Skills

Customer service

Sales

Listening

Problem solving

Diplomacy

Basic computer skills

Job description

Planet Fitness - Baseline Fitness in Thibodaux, LA is hiring a Front Desk Associate to drive new member sign-ups and ensure a positive experience. You will greet guests, sign up new members, conduct tours, answer questions, and help with account changes.

This role requires strong customer service and the ability to stay organized in a fast-paced environment. Shifts include four 8-hour shifts with daily responsibilities, maintenance of club cleanliness, and ongoing training.