Guest Services & Member Sales Associate — Free Membership

ComForCare Home Care (Raleigh, NC); Thibodaux (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Free Gym Membership

Employee Discounts

Career Growth Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Thibodaux, LA seeks a Customer Service Representative to welcome members and guests, assist with tours and sign-ups, and deliver a superior front-desk experience.

You will handle inquiries, process memberships, cancellations, and quality-of-service tasks while contributing to a clean and friendly club atmosphere. This role supports daily operations and member satisfaction.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks: answer phone calls, assist questions or concerns.
• Take info calls and tours.
• Assist in member check-ins, sign-ups, cancellations, amenity usage, and updating member information.
• Facilitate member services issues and forward to management as needed.
• Help maintain the neatness/cleanliness of the club.

Job description

Planet Fitness - PF Baseline Fitness in Thibodaux, LA seeks a Customer Service Representative to welcome members and guests, assist with tours and sign-ups, and deliver a superior front-desk experience.

You will handle inquiries, process memberships, cancellations, and quality-of-service tasks while contributing to a clean and friendly club atmosphere. This role supports daily operations and member satisfaction.