Night Front Desk & Member Experience Specialist

Planet Fitness; Hesperia (CA); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health, Dental and Vision Insurance

Free Membership for self and one guest

Advancement Opportunities

Résumé du poste

Planet Fitness in California is seeking a Customer Service Representative to greet members and drive new member sales while delivering a positive member experience.

The role emphasizes front desk duties, handling calls, tours, sign-ups, cancellations, and assisting in member account updates, with a focus on friendly, solution-oriented service.

This position offers opportunities to advance and participate in benefits such as health insurance, free gym membership for you and a guest.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsabilités

• Greet potential members and provide a great customer experience.
• Answer phone calls and assist with questions or concerns.
• Take information calls and tours.
• Assist in member check-ins, sign-ups, cancellations, and updating member accounts.
• Help maintain the neatness and cleanliness of the club.

Connaissances

Customer service

Communication

Problem solving

Description du poste

Planet Fitness in California is seeking a Customer Service Representative to greet members and drive new member sales while delivering a positive member experience.

The role emphasizes front desk duties, handling calls, tours, sign-ups, cancellations, and assisting in member account updates, with a focus on friendly, solution-oriented service.

This position offers opportunities to advance and participate in benefits such as health insurance, free gym membership for you and a guest.