Night Front Desk & Member Experience Specialist

Baseline Fitness; Littleton (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Training & development

Free gym membership for self and one"+

Job summary

Planet Fitness PF Baseline Fitness is seeking a Customer Service Representative to deliver a high-quality member experience and drive new member sales. You will greet guests, answer questions, conduct tours, assist with sign-ups and cancellations, and help resolve member service issues with professionalism.

The role emphasizes strong communication, friendly service, and the ability to maintain a clean, welcoming club environment as part of a dynamic team.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to provide a positive experience.
• Answer phones and handle front desk tasks, including info calls and tours and sign-ups/cancellations.
• Facilitate member services inquiries and maintain club cleanliness.

Skills

Honesty & work ethic

Customer service

Basic computer skills

Job description

Planet Fitness PF Baseline Fitness is seeking a Customer Service Representative to deliver a high-quality member experience and drive new member sales. You will greet guests, answer questions, conduct tours, assist with sign-ups and cancellations, and help resolve member service issues with professionalism.

The role emphasizes strong communication, friendly service, and the ability to maintain a clean, welcoming club environment as part of a dynamic team.