Night Front Desk & Member Concierge

Planet Fitness; Denver (CO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Employee discounts

Job summary

Planet Fitness in Denver is seeking a Customer Service Representative to drive new member sales and create a positive member experience with superior service to members, prospective members, and guests.

You will greet guests, handle front desk tasks, assist with sign-ups and check-ins, answer questions on calls, and help update member accounts while keeping the club tidy and welcoming.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to provide a great customer experience.
• Answer front desk calls and assist with questions or tours.
• Assist in member sign-ups, check-ins, cancellations, and updating member accounts.
• Facilitate member services issues and forward to the Club Manager as needed.
• Help maintain the neatness and cleanliness of the club.

Skills

Customer service

Communication skills

Honesty

Computer proficiency

Job description

Planet Fitness in Denver is seeking a Customer Service Representative to drive new member sales and create a positive member experience with superior service to members, prospective members, and guests.

You will greet guests, handle front desk tasks, assist with sign-ups and check-ins, answer questions on calls, and help update member accounts while keeping the club tidy and welcoming.