Night Member Experience Specialist

Planet Fitness; Littleton (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Training & development

Free membership

Health insurance

Dental insurance

Vision insurance

Short-term disability

Accident insurance

Life insurance

Pet insurance

HSA

Dollars for Scholars

Employee appreciation

Team member support

Job summary

Planet Fitness in Littleton, CO is seeking a Customer Service Representative to drive new member sales and deliver an exceptional member experience at the front desk. You will greet potential members, answer questions, and guide tours to showcase our facilities.

The role involves handling member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member information, while maintaining a clean, welcoming club environment.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to create a positive experience.
• Handle front desk tasks including answering phone calls and taking information for calls and tours.
• Assist in member check-ins, sign-ups, cancellations, amenity usage, and updating member accounts.

Skills

Honesty and good work ethic

Strong customer service skills

Basic computer proficiency

Job description

Planet Fitness in Littleton, CO is seeking a Customer Service Representative to drive new member sales and deliver an exceptional member experience at the front desk. You will greet potential members, answer questions, and guide tours to showcase our facilities.

The role involves handling member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member information, while maintaining a clean, welcoming club environment.