Night Front Desk Associate — Member Experience

Planet Fitness; Milledgeville (GA); On-site; USD 1,515,000 - 2,066,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan

Tuition Reimbursement

Employee perks and discounts

Free Black Card Membership

Vacation/Sick Time/Holiday Pay

Job summary

Planet Fitness is seeking an Overnight Front Desk Associate to deliver a superior, friendly member experience in our club. You will greet members, assist with check-in, and support day-to-day operations while upholding our Judgement Free Zone standards.

The role emphasizes strong communication, a positive attitude, reliability, and a willingness to participate in online and hands-on training to stay current with club policies.

Qualifications

• 6-12 months of experience in a customer service environment is preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED Certified (Training provided by Planet Fitness).
• Basic computer proficiency.

Responsibilities

• Greet members/guests as they enter and exit the club; assist with questions during check-in.
• Promote the Judgement Free Zone by connecting with members and offering help.
• Resolve member concerns and escalate to a Manager when needed.
• Answer phones pleasantly and assist callers.

Skills

Positive attitude

Customer service

Punctualation

Diplomacy

Integrity

Communication skills

Empathy

Quick learner

Job description

Planet Fitness is seeking an Overnight Front Desk Associate to deliver a superior, friendly member experience in our club. You will greet members, assist with check-in, and support day-to-day operations while upholding our Judgement Free Zone standards.

The role emphasizes strong communication, a positive attitude, reliability, and a willingness to participate in online and hands-on training to stay current with club policies.