Night Front Desk Agent — Onsite Housing & Weekly Pay

Extended Stay America; Louisville (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Progam offering401(k)

Job summary

Extended Stay America in Louisville seeks a Night Service Representative for overnight on-call support. The role handles after-hours guest needs, key control, and limited check-ins/check-outs, with lodging provided as part of employment.

You will clock in during overnight hours, reply within 30 minutes for on-call requests, and maintain safety procedures while ensuring guest satisfaction in a friendly, professional environment.

Qualifications

• High school diploma or GED; or equivalent.
• Read and interpret safety rules and procedures.
• Proficient in reading and speaking English; effective communication.

Responsibilities

• Attend to guests on call notifications for late check-ins, emergencies, and security matters.
• Manage hotel keys and safeguard against mishandling or theft.
• Log keys, process limited check-ins/check-outs, and collect payments when needed.
• Respond to emergencies and coordinate with first responders as required.

Skills

Customer service

English fluency

Communication skills

Time management

Problem solving

Computer literacy

Education

High school diploma

Tools

Hotel PMS system

MS Office Suite

Job description

Extended Stay America in Louisville seeks a Night Service Representative for overnight on-call support. The role handles after-hours guest needs, key control, and limited check-ins/check-outs, with lodging provided as part of employment.

You will clock in during overnight hours, reply within 30 minutes for on-call requests, and maintain safety procedures while ensuring guest satisfaction in a friendly, professional environment.