Night Data Center Operations Manager

Amazon Web Services (AWS); Boardman (OR); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon Data Services, Inc. seeks a technology manager to lead data center operations.

You will mentor teams across multiple sites, sponsor projects, and drive strategies that improve reliability, cost, and safety of global infrastructure. Responsibilities include prioritizing tickets, developing career paths, expanding automation, and guiding large-scale outages with a calm, data-driven approach in a 24/7 environment.

Qualifications

• 4+ years of IT experience or a Bachelor's degree in computer science, engineering, mathematics or equivalent.
• 2+ years of people management experience.
• 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience.

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators.
• Manage the performance of diverse teams across locations.
• Develop career paths for employees and update internal tools.
• Recruit and train data technicians to ensure staffing levels.
• Ensure day-to-day data center operations including queue management and 24/7 shift schedule.

Skills

IT experience

People management

Operations and on-call

Education

Bachelor's degree in computer science, engineering, mathematics or equivalent

Job description

Amazon Data Services, Inc. seeks a technology manager to lead data center operations.

You will mentor teams across multiple sites, sponsor projects, and drive strategies that improve reliability, cost, and safety of global infrastructure. Responsibilities include prioritizing tickets, developing career paths, expanding automation, and guiding large-scale outages with a calm, data-driven approach in a 24/7 environment.