Night Data Center Operations Manager

Amazon; Dublin (OH); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon Web Services (AWS)Data Center Operations Manager (Nights) leads a diverse team to ensure 24/7 data center availability and reliability. Oversees ticket queues, staffing, and incident response while driving improvements and maintaining SLAs across multiple sites.

The role emphasizes people leadership, on-call responsibilities, and process optimization in a fast-growing AWS data center environment.

Qualifications

• 4+ years IT experience or Bachelor's degree in computer science, engineering, mathematics or equivalent.
• 2+ years of people management experience.
• 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience.

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators.
• Manage the performance of a diverse team of data center operation professionals with varying skills across different locations.
• Developing Career Paths for the employees and to make updates in our internal tools.

Skills

People management

Data center operations

Troubleshooting

Communication

Education

Bachelor's degree in computer science, engineering, mathematics or equivalent

Tools

System management tools

Client/server environments

Job description

Amazon Web Services (AWS)Data Center Operations Manager (Nights) leads a diverse team to ensure 24/7 data center availability and reliability. Oversees ticket queues, staffing, and incident response while driving improvements and maintaining SLAs across multiple sites.

The role emphasizes people leadership, on-call responsibilities, and process optimization in a fast-growing AWS data center environment.