Data Center Operations Lead

Amazon Web Services (AWS); Hampton (GA); On-site; USD 78,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Data Services, Inc. is seeking a seasoned Data Center Operations Manager to lead diverse teams responsible for day-to-day data center activities, including hardware diagnostics, outages, and continuous improvements.

You will mentor staff, manage projects, and ensure service levels across multiple sites in a fast-paced environment. The role requires strong people management, hardware and network repair knowledge, and a track record of delivering reliable data center operations in 24/7

Qualifications

• 4+ years IT experience or Bachelor's degree in CS/Engineering/Math or equivalent
• 2+ years of people management
• 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience

Responsibilities

• Prioritize and manage data center trouble tickets across facilities
• Lead and develop data center operation teams across locations
• Oversee day-to-day data center operations, 24/7 shift coverage and hardware logistics
• Manage and deliver mid-size data center projects
• Ensure KPI tracking for IT capacity and reliability
• Lead large scale outage responses as call leader
• Drive process improvements and documentation across the data center space

Skills

IT operations

People management

On-call support

Education

Bachelor's degree in CS/Engineering/Math

Equivalent experience

Tools

System management tools

Client/server environments

Hardware troubleshooting

AWS certification / Network certs

Job description

Amazon Data Services, Inc. is seeking a seasoned Data Center Operations Manager to lead diverse teams responsible for day-to-day data center activities, including hardware diagnostics, outages, and continuous improvements.

You will mentor staff, manage projects, and ensure service levels across multiple sites in a fast-paced environment. The role requires strong people management, hardware and network repair knowledge, and a track record of delivering reliable data center operations in 24/7