Global Data Center Operations Lead

Amazon Web Services (AWS); Boardman (OR); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a technology manager to lead a team responsible for cloud infrastructure for global data center operations.

The role emphasizes people management, strategic planning, mentoring, and sponsoring projects, with hands-on involvement in hardware/network diagnostics and on-call responsibilities. The position involves coordinating across AWS data centers, driving safety, security, and cost efficiency while delivering reliable services to customers.

Qualifications

• 4+ years of IT experience or a Bachelor's degree in computer science, engineering, mathematics or equivalent.
• 2+ years of people management experience.
• 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience.

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators.
• Manage the performance of a diverse team of data center operation professionals across locations.
• Recruit and train data technicians to ensure staffing levels.
• Ensure day-to-day data center operations including queue management and 24/7 shift coordination.
• Maintain on-call schedule and respond to outages as call leader.
• Drive improvements in processes, technology and automation.

Skills

IT experience

People management

Data center operations

Education

Bachelor's degree in CS or related field

Tools

Hardware diagnostics tools

Job description

Amazon Data Services, Inc. is seeking a technology manager to lead a team responsible for cloud infrastructure for global data center operations.

The role emphasizes people management, strategic planning, mentoring, and sponsoring projects, with hands-on involvement in hardware/network diagnostics and on-call responsibilities. The position involves coordinating across AWS data centers, driving safety, security, and cost efficiency while delivering reliable services to customers.