Night Concierge — Luxury Senior Living

Grand Living; Jacksonville (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

PTO program

Insurance options

401(k) with company match

Life insurance

Employee assistance program

Job summary

Grand Living in Jacksonville, FL is seeking a part-time Concierge to enhance the Resident experience by handling a variety of support and administrative needs. You will be the first point of contact for residents, family members, and guests in a courteous, timely and professional manner.

Under the direction of the Business Office Manager, you will perform clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls, and interact with residents and

Qualifications

• High School Diploma or GED is required.
• Customer service experience in the senior housing field is preferred.
• Ability to read, write and understand English to communicate with residents, family, peers and vendors.
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push and pull; not sit for extended periods.
• Ability to lift or carry up to 20 pounds and push/pull carts up to 50 pounds.

Responsibilities

• Enhance the resident experience by serving as the first point of contact for support and administrative needs.
• Perform clerical tasks, coordinate activities, manage requests and distribute correspondence.
• Direct phone calls and interact with visitors, residents and team members with courtesy and professionalism.
• Work under the direction of the Business Office Manager to uphold community standards and practices.

Skills

Customer service

English communication

Multitasking

Education

High School Diploma or GED

Job description

Grand Living in Jacksonville, FL is seeking a part-time Concierge to enhance the Resident experience by handling a variety of support and administrative needs. You will be the first point of contact for residents, family members, and guests in a courteous, timely and professional manner.

Under the direction of the Business Office Manager, you will perform clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls, and interact with residents and