Night Clinic Assistant II - Scheduling & Admin Support

Mass General Brigham; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

403b retirement plan

Tuition reimbursement

MBTA transit discounts

Job summary

Mass General Brigham is seeking an administrative professional to support clinical services at the 55 Fruit Street location. The role includes scheduling, check-in/check-out, and routine clerical tasks within the MGH Teleradiology department.

Responsibilities cover appointment management, patient greeting, billing form processing, and coordinating records. This onsite role requires strong Office Suite skills and solid communication to ensure smooth patient flow and accurate documentation.

Qualifications

• High School Diploma or Equivalent required.
• 2–3 years of office experience required.
• Proficiency with Office Suite and standard office procedures.
• Strong written and verbal communication; time management and organization.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice.
• Make patient appointments and maintain appointment records
• Greet and assist patients.
• Answer phones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handle, screen and/or take messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as “Super User” for scheduling, registration and billing systems.
• Provide assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.

Skills

Office proficiency

Time management

Written communications

Verbal communications

Organization

Multi-tasking

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking an administrative professional to support clinical services at the 55 Fruit Street location. The role includes scheduling, check-in/check-out, and routine clerical tasks within the MGH Teleradiology department.

Responsibilities cover appointment management, patient greeting, billing form processing, and coordinating records. This onsite role requires strong Office Suite skills and solid communication to ensure smooth patient flow and accurate documentation.