Clinical Office & Scheduling Specialist

massgeneralbrigham; Boston (MA); On-site; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham is seeking an administrative/clinical support professional to assist with scheduling, check-in/out, and billing duties across a physician practice. Role involves handling routine inquiries and maintaining accurate records for patient visits at the Boston site.

The position requires 3–5 years of office experience, strong MS Office skills, and the ability to work with various administrative systems. Onsite work at 90 Blossom Street is expected, with 40 hours per week.

Qualifications

• High School Diploma or Equivalent required
• Office experience 3-5 years required
• Strong technology and MS Office skills

Responsibilities

• Schedule patient appointments and maintain appointment records
• Assist callers with routine inquiries and schedule appointments
• Process patient billing forms and scan documents to patient medical record/LMR
• Serve as Super User for scheduling, registration and billing systems
• Provide guidance to Office and Practice Assistants

Skills

MS Office

Outlook

Word

Excel

PowerPoint

Phone etiquette

Time management

Education

High School Diploma or Equivalent

Tools

Scheduling systems

Billing systems

Job description

Mass General Brigham is seeking an administrative/clinical support professional to assist with scheduling, check-in/out, and billing duties across a physician practice. Role involves handling routine inquiries and maintaining accurate records for patient visits at the Boston site.

The position requires 3–5 years of office experience, strong MS Office skills, and the ability to work with various administrative systems. Onsite work at 90 Blossom Street is expected, with 40 hours per week.