Clinic Administrative Assistant – Patient Scheduling

Mass General Brigham Incorporated; Boston (MA); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Mass General Brigham seeks an onsite Clinic/Practice Assistant 1 at 243-245 Charles Street, Boston, MA, to support the Vision Rehab Department in a high-volume ambulatory clinic. You will manage appointments, greet patients, answer calls, handle billing forms, and help maintain patient records with confidentiality.

The role emphasizes organization, multitasking, and excellent customer service, while ensuring accurate registrations and smooth patient flow in a busy clinical setting.

Qualifications

• High School Diploma or equivalent required.
• Healthcare office experience 0-1 year preferred.
• Proficiency with Office Suite and strong communication skills.

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients at front desk.
• Answer telephones and schedule appointments.
• File materials in patient folders and print schedules.
• Process patient billing forms and scan documents to medical records.
• Call for patient records and lab results.

Skills

Office Suite

Education

High School Diploma or Equivalent

Tools

Office equipment

Job description

Mass General Brigham seeks an onsite Clinic/Practice Assistant 1 at 243-245 Charles Street, Boston, MA, to support the Vision Rehab Department in a high-volume ambulatory clinic. You will manage appointments, greet patients, answer calls, handle billing forms, and help maintain patient records with confidentiality.

The role emphasizes organization, multitasking, and excellent customer service, while ensuring accurate registrations and smooth patient flow in a busy clinical setting.