Night Shift Practice Assistant II — Teleradiology Admin

massgeneralbrigham; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

Tuition reimbursement

MBTA pass

Job summary

Mass General Brigham, The General Hospital Corporation, is seeking an experienced Administrative Assistant to support the MGH Teleradiology practice onsite in Boston. You will handle scheduling, patient check-in/out, billing forms, and routine clerical tasks under supervision.

The role requires 2–3 years of office experience, proficiency with Office Suite, strong communication, and the ability to manage multiple tasks.

Qualifications

• High School Diploma or Equivalent required.
• office experience 2-3 years required.
• Proficiency with Office Suite and administrative procedures.
• Strong written communication and time-management skills.
• Ability to schedule, greet patients, and perform clerical tasks.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.

Skills

Office Suite

Time management

Communication

Multitasking

Organized

Education

High School Diploma

Tools

Phone system

Job description

Mass General Brigham, The General Hospital Corporation, is seeking an experienced Administrative Assistant to support the MGH Teleradiology practice onsite in Boston. You will handle scheduling, patient check-in/out, billing forms, and routine clerical tasks under supervision.

The role requires 2–3 years of office experience, proficiency with Office Suite, strong communication, and the ability to manage multiple tasks.