Clinic Administrative Specialist II

Partner's Healthcare; Boston (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham is seeking an administrative professional to support patient visits and practice operations at the Jamaica Plain site. You will handle scheduling, check-in/out, and patient communications in a busy clinical setting.

Responsibilities include managing appointments, billing tasks, and EPIC system usage. Strong organizational and communication skills are essential, with a focus on compassionate patient service.

Qualifications

• High school diploma or GED required; post-high school education preferred.
• Minimum one year of applicable work experience required.
• Spanish speaking required.

Responsibilities

• Schedule patient appointments and maintain records.
• Greet and assist patients.
• Answer phones and handle routine inquiries.
• Process billing forms and scan to EMR.
• Assist with EPIC scheduling, registration, and billing.
• Provide training and support to colleagues.

Skills

Spanish speaking

Phone handling

Communication

Writing

Education

High school diploma or GED

Post-high school education preferred

Tools

EPIC

Job description

Mass General Brigham is seeking an administrative professional to support patient visits and practice operations at the Jamaica Plain site. You will handle scheduling, check-in/out, and patient communications in a busy clinical setting.

Responsibilities include managing appointments, billing tasks, and EPIC system usage. Strong organizational and communication skills are essential, with a focus on compassionate patient service.