Night Back-Office Services Associate—Reprographics & Mail

RRD Company; New York (NY); On-site; USD 30,000 - 43,000; Full time

Job summary

RRD Company in New York is seeking an Office Service Associate to provide daily back office services for clients and teams, including reprographics and mail in physical and digital environments. You will support hospitality, facilities, A/V, reception, and other Williams Lea service lines as needed, with a schedule Monday–Friday nights.

The role requires attention to detail, strong communication, and the ability to meet deadlines in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of office services experience in a legal, banking, or large corporate environment.
• Proficient with mail, phone, email, digital reprographics and mail equipment.
• Strong customer service skills and ability to meet deadlines.
• Excellent written and verbal communication; detail-oriented and organized.

Responsibilities

• Use appropriate logs for all office services work.
• Ensure that job tickets are properly filled out before starting work.
• Perform work in office services, primarily reprographics, mail and intake functions.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Lift up to 50 lbs regularly.
• Interact with clients in person, by phone or electronically.
• Adhere to company and client policies.

Education

High school diploma or equivalent

Tools

Mail equipment

Reprographics equipment

Phone system

Job description

RRD Company in New York is seeking an Office Service Associate to provide daily back office services for clients and teams, including reprographics and mail in physical and digital environments. You will support hospitality, facilities, A/V, reception, and other Williams Lea service lines as needed, with a schedule Monday–Friday nights.

The role requires attention to detail, strong communication, and the ability to meet deadlines in a fast-paced environment.