Senior Office Services Specialist: Repro & Mail (Evenings)

RR Donnelley; New York (NY); On-site; USD 26,353 - 36,423; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Disability insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

RR Donnelley in New York, NY seeks a Senior Office Services Associate to support daily back office services including reprographics and mail for our client and teams. The role spans hospitality, facilities, and reception tasks within Williams Lea service lines as needed.

The position runs Monday through Friday, 1:00pm to 10:00pm, and requires effective ticketing, deadlines adherence, and strong customer service in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Minimum 3 years’ office services experience, preferably in a legal, banking or large corporate environment.
• Excellent customer service and professional communication skills.

Responsibilities

• Utilize logs for all office services work.
• Ensure tickets are filled out before starting.
• Perform reprographics, mail and intake functions per procedures.
• Meet deadlines for accepting, completing, and delivering work.
• Troubleshoot basic equipment problems.
• Interact with clients in person, by phone, or email.

Skills

Professional communication

Teamwork

Detail orientation

Education

High school diploma

Tools

Mail equipment

Reprographics

Job description

RR Donnelley in New York, NY seeks a Senior Office Services Associate to support daily back office services including reprographics and mail for our client and teams. The role spans hospitality, facilities, and reception tasks within Williams Lea service lines as needed.

The position runs Monday through Friday, 1:00pm to 10:00pm, and requires effective ticketing, deadlines adherence, and strong customer service in a fast-paced environment.