Reprographics & Office Services Specialist

RRD Company; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Parental leave

Tuition assistance

Job summary

RRD is seeking an Office Service Associate to perform daily back office services, including reprographics and mail, with support across hospitality, facilities, and reception services. The role requires meeting deadlines, handling equipment, and maintaining client satisfaction in a fast-paced environment.

Qualifications include a high school diploma and at least 1 year in office services, with strong communication, organization, and problem-solving skills.

Qualifications

• Minimum 1 year office services experience, preferably in a legal, banking or large corporate environment.
• Proficient using mail, phone, email, digital reprographics and mail equipment.
• Familiar with general back office procedures to meet and maintain client satisfaction.
• Proven customer service skills to create, maintain and enhance customer relationships.
• Good written and verbal communication skills, including professional telephone and email etiquette.
• Attention to detail with good organizational skills.
• Able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or confidential documents and information.
• Able to make independent decisions that conform to business needs and policy.
• Good problem-solving skills with the ability to elevate issues as needed.
• Must work well in a team environment.
• Interact effectively with multi-functional and diverse backgrounds.
• Ability to work in a fast-paced environment.
• Self-motivated with positive can-do attitude.

Responsibilities

• Provide daily back office services including reprographics (copy) and mail services.
• Support hospitality, facilities, audio/visual, reception, and other service lines as needed.
• Follow procedures to run jobs in proper order and ensure job tickets are filled out.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems and load machines with paper, toner, and supplies.
• Interact with clients in person, over the phone or electronically.
• Adhere to company policies and client site policies.
• Use equipment and supplies cost-effectively.

Education

High school diploma or equivalent

Job description

RRD is seeking an Office Service Associate to perform daily back office services, including reprographics and mail, with support across hospitality, facilities, and reception services. The role requires meeting deadlines, handling equipment, and maintaining client satisfaction in a fast-paced environment.

Qualifications include a high school diploma and at least 1 year in office services, with strong communication, organization, and problem-solving skills.