Office Services Specialist — Repro & Mail

SmartRecruiters, Inc.; Houston (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Disability insurance

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Discounts

Job summary

RRD provides marketing and business services, seeking an Office Service Associate to handle reprographics, mail, and back-office tasks for clients and teams. You will operate in a fast-paced environment, communicate with clients, and ensure timely delivery of work.

Responsibilities include using logs, handling tickets, and adhering to policies while providing quality service. The role requires lifting up to 50 lbs and teamwork within Williams Lea service lines as needed.

Qualifications

• High school diploma or equivalent.
• Proven customer service skills and professional communication.
• Detail oriented with strong organizational skills.
• Able to meet deadlines and manage multiple tasks.

Responsibilities

• Perform office services including reprographics, mail and intake functions.
• Use logs and tickets; follow established procedures and deadlines.
• Interact with clients in person, by phone or email and support schedules.
• Troubleshoot basic equipment and load paper/toner as needed.
• Maintain confidentiality and work well in a team environment.

Skills

Customer service

Communication

Attention to detail

Deadline oriented

Team player

Fast-paced environment

Problem solving

Education

High school diploma

Tools

Reprographics equipment

Job description

RRD provides marketing and business services, seeking an Office Service Associate to handle reprographics, mail, and back-office tasks for clients and teams. You will operate in a fast-paced environment, communicate with clients, and ensure timely delivery of work.

Responsibilities include using logs, handling tickets, and adhering to policies while providing quality service. The role requires lifting up to 50 lbs and teamwork within Williams Lea service lines as needed.