Night Auditor & Guest Services Specialist

Aloft Orlando International Drive; Orlando (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive wages for FT/PT

Medical, Dental and Vision

Paid Time Off

401k Company Match

Daily Pay

Basic Life Insurance

TELUS Health access

Travel Discounts

Commuter Transit and Parking

Employee Assistance and Wellness

Educational/Professional Development

Referral Bonus Program

Job summary

HHM Hotels is seeking a Night Auditor to balance revenue, settle accounts, and close daily operations while handling Guest Service Agent tasks. The role requires keeping accurate records, assisting with nightly audits, and ensuring guest satisfaction.

The incumbent will balance accounts, audit cashiers, prepare daily reports, and input financial data into the BRAINS network. Prior night audit or accounting training is expected; Excel skills and basic arithmetic are essential.

Qualifications

• Night auditor experience or accounting training required.
• Proficient with Excel and basic arithmetic.

Responsibilities

• Balance accounts and conduct nightly audits.
• Record room availability and guest accounts.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers and card transactions.
• Input financial data into BRAINS network.
• Check guests in/out and perform guest service tasks.
• Respond to guest inquiries and resolve complaints.
• Support safety procedures and wear protective equipment.
• Contribute to high guest satisfaction.

Skills

Night audit experience

Accounting

Excel

Arithmetic

FSD training

Education

High School diploma or equivalent

Tools

BRAINS network

Job description

HHM Hotels is seeking a Night Auditor to balance revenue, settle accounts, and close daily operations while handling Guest Service Agent tasks. The role requires keeping accurate records, assisting with nightly audits, and ensuring guest satisfaction.

The incumbent will balance accounts, audit cashiers, prepare daily reports, and input financial data into the BRAINS network. Prior night audit or accounting training is expected; Excel skills and basic arithmetic are essential.