Night Auditor & Front Desk Specialist

HHM Hospitality; San Diego (CA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental and Vision Insurance

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Employee Assistance Program

Educational/Professional Development

Job summary

HHM Hotels is seeking a Night Auditor to balance nightly revenues, settle accounts, and reset systems for the next day. You will also handle Guest Service Agent duties and maintain accurate records of reservations and guest accounts.

The role involves auditing cashiers, reconciling credit cards, and producing daily reports while ensuring high guest satisfaction. Strong Excel and arithmetic skills are required, with possible FSD training within 90 days.

Qualifications

• High School diploma or equivalent preferred.
• Night audit experience or equivalent training required.
• Computer knowledge including Excel and arithmetic skills.
• FSD certification is a plus and must be obtained within 90 days.

Responsibilities

• Balance accounts and perform nightly audits.
• Keep records of room availability and guest accounts.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit and transmit credit card transactions timely.
• Input and update financial information into BRAINS network.
• Check in/out guests and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Aim to improve guest satisfaction scores.

Skills

Night audit experience

Accounting

Excel

FSD training

Education

High School diploma or equivalent

Tools

BRAINS network

Job description

HHM Hotels is seeking a Night Auditor to balance nightly revenues, settle accounts, and reset systems for the next day. You will also handle Guest Service Agent duties and maintain accurate records of reservations and guest accounts.

The role involves auditing cashiers, reconciling credit cards, and producing daily reports while ensuring high guest satisfaction. Strong Excel and arithmetic skills are required, with possible FSD training within 90 days.