Night Auditor & Front Desk Specialist — Growth & Benefits

Gray Wolf Inn & Suites; West Yellowstone (MT); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid vacation

Parental leave

Tuition reimbursement

Weekly pay

Friends and family discount

Training and development

Job summary

Gray Wolf Inn & Suites in West Yellowstone, MT seeks a full-time Night Auditor focused on customer service to join our front desk team. You will manage the night audit, reconcile transactions, assist guests with billing, and ensure accurate folio maintenance in a fast-paced hotel environment.

This role offers weekly pay, benefits eligibility for full-time staff, and opportunities for growth across our nationwide locations.

Qualifications

• No high school diploma or GED required.
• Previous experience in cash handling.
• Previous experience in customer service environment is beneficial.
• Good communication skills; ability to communicate with guests and team members.
• Basic math skills; ability to accurately handle money and count change.
• Experience using Microsoft Excel.

Responsibilities

• Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections.
• Review pending deposits and charges, check guests in and out of the hotel efficiently.
• Quote room rates and room package information, post charges for in-house accounts.
• Complete shift closing, drop cash and check payments, secure the bank and follow proper cash handling policies.
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
• Check and balance the daily figures, post room and tax charges on guest accounts.

Skills

Cash handling

Customer service

Communication

Basic math

Excel

Tools

Microsoft Excel

Job description

Gray Wolf Inn & Suites in West Yellowstone, MT seeks a full-time Night Auditor focused on customer service to join our front desk team. You will manage the night audit, reconcile transactions, assist guests with billing, and ensure accurate folio maintenance in a fast-paced hotel environment.

This role offers weekly pay, benefits eligibility for full-time staff, and opportunities for growth across our nationwide locations.