Front Desk Supervisor – Growth & Benefits near Yellowstone

Gray Wolf Inn & Suites; West Yellowstone (MT); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation days

Paid parental bonding leave

Tuition or professional certification

Weekly pay

Friends and family discount on lodging

Training and development with internal

mobility and growth across locations

Job summary

Gray Wolf Inn & Suites in West Yellowstone, MT, seeks a seasonal Front Desk Supervisor to lead our front desk team and ensure outstanding guest service. You’ll supervise daily operations, train associates, and uphold hotel standards while coordinating with housekeeping and other departments.

Two years of hospitality front desk experience and prior supervisory exposure are preferred. English fluency is required; college degree is not.

Qualifications

• Minimum 2 years in hospitality with front desk experience.
• Previous supervisory experience preferred.
• MS Office proficiency; knowledge of PMS preferred.
• Fluent in English (spoken and written).
• No college degree required.

Responsibilities

• Train and supervise front desk team; evaluate performance and rewards.
• Guide team on difficult problems or resolving escalated guest complaints.
• Implement policies, procedures, and service standards with management.
• Prepare and issue work schedules and duty assignments for the front desk team.
• Coordinate with housekeeping and other departments.

Skills

Front desk experience

Supervisory experience

MS Office

PMS knowledge

Fluent English

Education

No college degree required

Tools

PMS (Property Management System)

Job description

Gray Wolf Inn & Suites in West Yellowstone, MT, seeks a seasonal Front Desk Supervisor to lead our front desk team and ensure outstanding guest service. You’ll supervise daily operations, train associates, and uphold hotel standards while coordinating with housekeeping and other departments.

Two years of hospitality front desk experience and prior supervisory exposure are preferred. English fluency is required; college degree is not.