Night Auditor: Welcoming Guests & Smooth Night Operations

Hotel Equities; Billings (MT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Paid Vacation

Holidays

401(k)

Employee Assistance

Discounted Rates

Job summary

Hotel Equities is seeking a dependable Night Auditor to join our team in Billings, MT. The Front Office role delivers welcoming, efficient service during guest arrival, stay, and departure, handling reservations, payments and guest requests.

You will process arrivals, departures, and questions, resolve issues, maintain records, and coordinate with housekeeping and other departments. The position requires a high school diploma and flexibility to work nights, weekends, and holidays; benefits

Qualifications

• High school diploma or equivalent preferred.
• Prior hotel/front desk experience preferred.
• Strong communication skills and professionalism.
• Basic computer and cash-handling abilities.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Welcome guests with friendly, professional service.
• Process arrivals, departures, reservations, payments, and requests.
• Respond to questions and resolve concerns promptly.
• Escalate issues to management when needed.
• Maintain accurate guest information and shift records.
• Coordinate with housekeeping, maintenance, and other departments.
• Promote hotel services and amenities to guests.
• Follow cash-handling, privacy, and operating procedures.
• Monitor lobby and front desk for a welcoming environment.
• Complete shift tasks and ensure clear handoffs.
• Perform additional duties as assigned.

Skills

Customer Service

Verbal & Written Communication

Cash Handling

Professional Demeanor

Flexibility with Hours

Education

High school diploma

Tools

PMS

POS systems

Microsoft Office

Guest Service Platforms

Job description

Hotel Equities is seeking a dependable Night Auditor to join our team in Billings, MT. The Front Office role delivers welcoming, efficient service during guest arrival, stay, and departure, handling reservations, payments and guest requests.

You will process arrivals, departures, and questions, resolve issues, maintain records, and coordinate with housekeeping and other departments. The position requires a high school diploma and flexibility to work nights, weekends, and holidays; benefits