Night Front Desk Auditor — Growth, Perks, Flexibility

Great Wolf Lodge; Town of La Grange (WI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Health savings account

Telehealth resources

Life insurance

401K with employer match

Paid vacation time off

Paid parental leave

Job summary

Great Wolf Lodge is seeking a Night Auditor to provide overnight Front Desk support and ensure daily front office accounting records are accurate. You will greet guests, register them, balance revenues, and assist with nightly reports.

The role requires strong math, customer service, and flexibility for overnight shifts. Knowledge of OPERA or Micros is a plus, with benefits including health insurance and 401(k) matching.

Qualifications

• Front desk experience and strong customer service skills.
• Solid math abilities for balancing cash and accounts.
• Flexibility to work varied shifts, including nights.
• Cash handling experience is preferred.
• OPERA and Micros familiarity a plus.

Responsibilities

• Greet and assist guests at check-in and check-out.
• Register guests, verify registrations, assign rooms, and collect payment.
• Balance front desk cash and nightly revenues; ensure accuracy of records.
• Direct guests to rooms and provide resort information and services.
• Prepare and send night audit reports and assist with accounting reconciliations.

Skills

Front Desk Experience

Customer Service

Math Proficiency

Flexible Scheduling

Cash Handling

Education

High School Diploma

Tools

OPERA

Micros

Job description

Great Wolf Lodge is seeking a Night Auditor to provide overnight Front Desk support and ensure daily front office accounting records are accurate. You will greet guests, register them, balance revenues, and assist with nightly reports.

The role requires strong math, customer service, and flexibility for overnight shifts. Knowledge of OPERA or Micros is a plus, with benefits including health insurance and 401(k) matching.