Night Auditor

Gray Wolf Inn & Suites; West Yellowstone (MT); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid vacation

Parental leave

Tuition reimbursement

Weekly pay

Friends and family discount

Training and development

Job summary

Gray Wolf Inn & Suites in West Yellowstone, MT seeks a full-time Night Auditor focused on customer service to join our front desk team. You will manage the night audit, reconcile transactions, assist guests with billing, and ensure accurate folio maintenance in a fast-paced hotel environment.

This role offers weekly pay, benefits eligibility for full-time staff, and opportunities for growth across our nationwide locations.

Qualifications

• No high school diploma or GED required.
• Previous experience in cash handling.
• Previous experience in customer service environment is beneficial.
• Good communication skills; ability to communicate with guests and team members.
• Basic math skills; ability to accurately handle money and count change.
• Experience using Microsoft Excel.

Responsibilities

• Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections.
• Review pending deposits and charges, check guests in and out of the hotel efficiently.
• Quote room rates and room package information, post charges for in-house accounts.
• Complete shift closing, drop cash and check payments, secure the bank and follow proper cash handling policies.
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
• Check and balance the daily figures, post room and tax charges on guest accounts.

Skills

Cash handling

Customer service

Communication

Basic math

Excel

Tools

Microsoft Excel

Job description

The opportunity

Delaware North Parks and Resorts is searching for a customer-service focused full-time Night Auditor to join our team at Gray Wolf Inn and Suites in West Yellowstone, Montana. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties,

Pay

$19.50 – $19.50 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Friends and family discount on lodging
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life in West Yellowstone

Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this.

• Shared apartments/rooms available for $85/ week
• Housing costs include utilities and wifi
• Coin-operated laundry on-site
• Free weight room available
• Free use of the Gray Wolf Inn pool
• Access to tons of outdoor activities, including:
  • Exploring the 2.2 million acres of Yellowstone National Park
  • Visiting nearby hot springs, geysers, and hot pots
  • Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more

What will you do?

• Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections
• Review pending advance deposits and charges, check guests in and out of the hotel efficiently
• Quote room rates and room package information, post charges for in-house accounts
• Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
• Check and balance the daily figures, post room and tax charges on guest accounts

More about you

• No high school diploma or GED required
• Previous experience in cash handling
• Previous experience in customer service environment is beneficial
• Good communication skills; ability to communicate with guests and team members
• Basic math skills; ability to accurately handle money and count change
• Experience using Microsoft Excel

Shift details

Overnight
Weekends
Holidays
M-F
Evenings as needed
8hr shift
OT as needed

Source: Hospitality Online